Sales Leadership New Years Resolution
How do manage a successful sales team? Get out of their way! I know this may sound harsh… its meant to. Too many organizations spend valuable resources trying to train sales professionals to colour within the lines, to follow “the process”, dare I say – to “do as they are told”. I say unleash the [...]
read moreDespite your best intentions…
Are you and your staff perfect all of the time and never make mistakes? If you answered yes, you need to spend more time on the front line with your staff and customers because you are wrong! If you answered no, you are one step ahead. How so? You know that customer experiences do not [...]
read morePeople are talking about you
Who? Your customers of course! They are speaking your praises, raving about your service, telling others how great of an experience they had with your business. This is great, but are your harnessing the power of this positive word of mouth? Do you ask your customers for written testimonials? If you don’t you are missing [...]
read more